Again, thank you. if you do not see info on your model at the partworks site leave a note there and the owner of the site might look into it. I asked BAC about this and said the same thing to him. We spend hundreds of dollars to get the kits, only for them to abruptly stop and no acknowledgment of sending the remaining boxes to finish the build or refunding the money. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. [protected]@gmail.com please and thank you. Hi MarvelPhx. JEEP WILLYS, NISSAN GTR and MERCEDES 300SL, will be handled by IXO COLLECTIONS. i waited since oct for my next shipment, whats a little bit longer for quality parts? Thank you for your time and effort doing this. The last issue I received from eaglemoss was issue 28. Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. Youll be able to choose where to start off from in the collection based on your last shipment. Transaction date Im sure most of us would have been lost if it wasnt for the work you put into keeping everyone informed. and to compensate for time for chase and 4 month now add to the build. Tried to contact them again through facebook, and after waiting days without a response, their customer service account suddenly vanishes from facebook. Ebay is a great source nearly all kits are on there. Might see if there is a mail forwarding service in Germany. - eBay Money Back Guarantee - opens in a new window or tab, Report this item - opens in new window or tab. Something tells me that DeAg might have the original artwork for all the DeLorean magazines and does the Japanese translations and different articles as needed. However, I doubt EM made the magazines for the Enterprise D parts much past Stage 82 or 86. $298.44 + $33.37 shipping. We shall see. just one more day. Smooth transaction with no problems. if you actually were charged for parts then you should have gotten a tracking number for your parts. I dread having to call cause I know it's gonna be a fight every time! And I would like to know if that part of the business is dead dead. Have you made any changes to the production of these models? Eaglemoss stole my money. I really hope we get to finish these, im working on the ecto-1. Exactly 7 months since Eaglemoss went silent on us, PCT/IXO and Fanhome worked together tirelessly to revive many of our partworks and finally the sites in the post below are now LIVE! they only charge you for the kits after they ship. Incomplete delivery, but full amount collected. Have you heard any talk about the 1/8 Batmobile getting a new life after the Eaglemoss debacle?? Date of experience: July 08, 2022. There is even a link to the PDFs of the magazines up to issues 67-70. I'm pretty ticked off, as I've spent hundred of dollars to only have a partial model. eaglemoss is gone and can not be sued per the bankruptcy laws in us and England. Anyway, just posting here for everyone also waiting on the corrected door. Ecto-1 and Enterprise D customers can request notification of when they will be ready to start shipping. How do I get a subscription for the db5 model? I built the printer as instructed & up to a point had a unit that was working as was stated in the issue that I had built. Buy It Now +$25.87 shipping estimate. Eventually I requested a refund & was told to return my printer so that it could be checked at the factory who would repair & test and return it to me once any issues that I had resolved or a replacement sent out to me. I have a feeling that this may be because most of them are based in the US. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. There is no need to flood the websites or contact Fanhome customer support at this time. I am happy to do monthly or a pay in full for the rest of the kit at once. Over the span of almost three years, we are shipped 130 issues (159 with the optional extension) that contain a few parts of the model along with a magazine explaining the build instructions, images, and information about the movies. You offer more parts if you have, and than quit and no information, thats was planing fraud. I highlighted the tweets related to our build-ups. It was nice to have one place to get updates. . Thank you . I was literally two parts/issues away from the Ecto-1 being finished, paid premium subscription and yearly. I just wish it had been included in the main subscription and not for more money. However, still no ETA on this new site going live just yet. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. DeLorean USA No change for now, this will be pre-order only until further notice. If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. Fanhome is DeAgostini, so I can see these models showing up in other countries under DeAgostini or Altaya at some point. please be patient it will take time for the dust to settle. Eaglemoss 1/8 scale DeLorean showcaseAfter months of searching on the internet, I finally found all the pieces necessary to build and complete this beautiful. It originally included links to what appears to be Salesforce-based QA preview sites. I think Australia has been forgotten. Will you be offering any special items with this collection? I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. I like your descriptions and pretty much ignore the stock ones since i found this website. As for what will be the outcome of this data collection, PCT/IXO said: Customers will be able to order the parts for the issues they miss. Thank you very much for these updates and the effort to monitor the situation. $302.66 + $65.38 shipping. i am just posting this so others who post here will know that eaglemoss will not be doing the shipments right now [unless they come back]. Its not good for my heart this waiting. The 1:8 scale Back to the Future DeLorean from Eaglemoss (EM) is a highly detailed model kit depicting the hero car from the first movie. to make them rely pop and I was so worried I had wasted thousands of dollars!! The corrected door panel will be provided in issue 107 which is included in shipment 28 and will be included at our expense. Now, I started to order and continue on my build. I just received the power mod, battery cover, EL Wire from Model-Modz. What the hell. Hope for the best and thanks for keeping us informed MarvelPhx. If necessary, however, the subscription can be suspended or cancelled at any time. i haven't seen any info on them since the 9th where i was told the end of this month is when the shipments resume. So far, all the old contact info I have is either not reachable or offline. On July 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the UK. My subscriptions to these models are approximately 1/4 to 3/4 finished, and I haven't received my "monthly" subscription delivery for any of these models for months. I used one to ship my Hachette T800 from the UK to the US (before Agora released their T800). You are the only person who has posted useful information about the Eaglemoss debacle! I would like to pursue a claim or be sent the model I paid for. Brand New. Dates on when we start deliveries for these three collections has not yet been confirmed. There is no way to even get the remaining kits or contact eagle moss for refunds. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. I have corrected his update accordingly. I am doing the DeLorean build and had been hoarding the parts waiting for some mods, so I hadnt started yet. I did the original 1.95 started kit on 04-25-2022. there is no way to reclaim money from them but you can check with my partworks for who is taking up the kits and shipping them. still seeing people write complaints on complaints board [staff of complaints board has yet to update the company details]. This situation is constantly changing on a weekly basis, but generally has been moving towards a good outcome. PCT/IXO is the company responsible for the manufacture of most of the Eaglemoss partworks, including the Back to the Future DeLorean, Ghostbusters Ecto-1, and U.S.S. Can I skip issues that I may have already received? Refresh your browser window to try again. Picture Information. Larger batches of these emails should go out to customers shortly. There is no way I can buy it all at once. I agree the key word is survey there is probably no plan in place . I checked the mypartworks updates and found this info for you though. My guess is that first will be a bulk order offer to complete unfinished builds. A Quick look shows most issues are on backorder. Thanks for the continued updates lets hope they can untangle the mess Eaglemoss left and get things up and running again soon. I have all 159 of the DeLorean magazines in digital PDF format if needed. Each monthly shipment will contain four stages of parts, except for the DeLorean which will contain five. Your email address will not be published. Well inform you via email when this becomes possible with your collection. It must be one very sophisticated web site to take this long. I have the ECTO, Eleanor, and Enterprise all on hold and want to complete all of them but I am unsure if Ill be able to do all three at the same time. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt I was cut off at 102 December 2021. A ton of money spent to not be able to finish! Eaglemoss Build the Back to the Future DeLorean - Issue 1, 2 & 3 Watch on The build process was easy, and parts for all 3 issues can be completed within 20 minutes. Something went wrong. Second, BAC Compton from Fanhome has released some new information today: Wanted to let you know the current plan for tomorrow (31stJan) in relation to the four collections taken on from Eaglemoss. This page was and is a really valuable source of information. Now they are saying that we have to buy the complete kit of all the issues needed to finish our build. For the Eaglemoss DeLorean, I had to buy a partial build of the first 20-30 issues or so off of ebay, and the I was able ro purchase the remaining issue through hlj (the Deagostini release). Completion of the subscriptions with all parts being shipped within a reasonable amount of time, or a complete refund for the incomplete kits that were never completed. the company is now in administrator status. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Any help would be appreciated! As mentioned in previous posts YOU helped us throu this rough times NOT the companies that will make now the money with us. I was again advised that a replacement would be forthcoming. Would have been nice to receive notice of such potential bankruptcy. But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. Finally, something I found interesting is that many of the licensor/publishers are focused on resuming service here in the United States first. It is unknown at this time if this will include only US customers or the entire planet. Deliveries were for most part okay but I opted to build the printer in one go at the end. One survey submission per account. I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. In Spanish: Est atento a esta pgina, har todo lo posible para mantenerla actualizada con la informacin ms reciente sobre todos los ex-Eaglemoss partworks. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. Right now they are on magazine 18, parts 67 to 70. I had a pre-paid plan with Eaglemoss, can I carry that on? Privacy laws. I am a subscriber to Astronomy magazine. . It is an expensive extension, but it is not mandatory. On that note I wish you all a nice weekend. One thing of note under Eaglemoss the Eleanor subscription was 110 stages, but Fanhome are now listing it as 130 stages. Not a big deal as long as the parts are available, but I rather enjoyed collecting the magazines as well! I think this build-up got buried in licensing issues. Hello Marvel, Definitely all of us in the community are indebted to you. . I have had 2 emails asking me to complete the survey for my Ecto 1. Unfortunately, no. they are real but they need time to make a comeback. Mik S. I havent heard a thing about the Solar System Orrey. Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. now they are in notice of intent/chapter 11. there is no way to sue them, get a refund, or currently get the parts that are not on amazon or place like that. I was used to eaglemoss missing deliveries due to constant shortages or other issues so I didnt think much of it but after 3 months or so I decided to call and the support line was disconnected and emails bounced back, so I clearly had a slight panic. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Therefore, not every customer received it. Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! Probably that will work. current update: https://mypartworks.com/blog/eaglemoss-update/. Seems like they dont have a listing of customers emails or there is issues. Thank u again. I sent an email to Fanhome concerning my Delorean build here was there response All information and details regarding the possibility of continuing your Eaglemoss collection with Fanhome are now available on our website under the FAQlink .Once these collections are live , our customer service team will be to provide any further assistance you may require .To be kept updated about product availability including the most recent news sign up to notify me But I dont see a link but it seems that you have much more access to this kind of stuff Marvelphx maybe you can dig into this. It is expected to be online in a few more days. A new life after the Eaglemoss debacle? previous posts you helped us this. Further notice batches of these emails should go out to customers shortly of us in the are. Distributed in any way [ protected ] @ gmail.com please and thank you in a few days! 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