I got $0. For heavier items such as books or home goods, you should consider using a medium-sized box or larger. As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. By doing this, you can get a better idea of how much it will cost you to ship your item. If you find a place, post it or message me please. Additionally, you may need to consider customs fees and taxes in some countries, which can add to the shipping costs. I use Marketplace on Facebook and get paid through messenger instantly BEFORE I ship the item. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. They know theyre selling lies and dont care. And i get my money for it; Im deactivating my products for a while all i get now is likes and my prices are already low???? Their charged are wayyyyy to high anyway!! I came here to sell from another site. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. Get a new phone over the holidays? Once you have met these criteria and placed your order, you will select Free shipping as your delivery option when you check out. They still approved it. Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. Mercari is terrible. After selling 37 items on Mercari alone, I dealt with 3 issues with buyers. Avoid this Common Scam on Mercari. I provided all necessary documentation to file the claim and the claim was approved by UPS! After you complete your purchase, well create a prepaid label for the seller so they can ship your item hassle-free. "Time frame listed". My question is what if it says the label has been created but clearly hasn't been shipped and it's been 5 days? Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. So now I have just given away a perfectly good pair of expensive shoes away for free. Just cancel. I currently sell only on eBay. Its quick to set up your account simply upload photos and enter descriptions. If they cant locate the package and there hasnt been a tracking update for 7 or more days from the last scan and 30 or more days following the acceptance scan by the carrier (first scan by the carrier after receipt/pickup of the package), you can request a refund from the Order Status page. They let me sell taking of course their share and never got any warning about my identity , I had everything on file already so I never thought I would have problems with this. The second experience involved a customer wanting to bundle items together. You have entered an incorrect email address! I got my $$$ back after a few days. Sellers may even be invited to join the Mercari Elite Seller Program, which provides additional rewards for high performing sellers. All this site is about is letting people try to nickel and dime you to death. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. I ended up blocking him but his items show up on my feed. Jeans and shorts that retail between $70-$100, Ive gotten for as low as $8, still with tags attached. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. Im looking for somewhere else to sell. Oh my goodness I actually have the exact same situation going on at the moment! Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. They dont give a fuck about BOTH buyers and sellers. If the package says delivered but you havent received it, reach out to us. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. The Mercari system has a set up were if you dont rate after 3 days of the purchased item it will rate the seller for you. That was their policy. Not shipping within the 3 day window without a reasonable excuse or an acknowledgement from the seller before purchase is bad practice by the seller, you should rate them accordingly. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! ', Press J to jump to the feed. . I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. this is done and then they want the last 4 of his social. I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. Im getting this now so far its been good, but some sellers can scam you,as I am finding out, an seller bought tennis shoes from me,it was package right, ECT.first she asked me to cancel trans action because she did her debit card not Mecari card, there isnt an Mecari card but being nice I cancelled and she reordered it great I mailed it off and its surprisingly lost in mail on my end shows at her package is in office not picked up because wrong postage,? Think about it. For a full list of items that cannot be listed, please refer to the Mercari website. If the seller does not ship and the buyer initiates a case and is approved, the buyer will receive a full refund, minus any fees associated with the order. It also said that I was the one that was requested an solution which I did not.i was told 30 days report mail lost its two weeks.these other sellers are just as worst. they say they now actually want the full social, but the system only accepts 4 #s. now im being asked what device im doin all this on. Who is the birthday girl in the Skyrizi commercial? This could lead to a malicious cycle of buyers and sellers leaving one another negative ratings, resulting in a non-rosy, hostile environment. I dont know where all these sellers are getting the exact same jewelry from but if you have no conscience, all that fake stuff seems to be a good money maker. It depends on the situation. A seller has three days to ship. Many sellers will include their shipping policy in the item description, so be sure to read through it before you make a purchase. Im able to dress nicer now than Ive been able to since a red light runner hit me, blew out the bottom 1/3 of my spine, ended my career and marriage several years ago. Like I said it was in a flight case so no need for a box. This site is AWFUL when it comes to customer service or problems. My $300 boots got lost in transit. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. I had already used the money from it for bills. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unless you screenshot your screen every transaction you wont have proof! But everytime Mercaris support team came to the rescue. This act in and of itself is not against Mercari rules. Ive been selling on Mercari for a few months now. FDA restricted items such as food, homemade food, food supplements, vitamins, diet products, muscle enhancers, home remedies and homemade cosmetics (any ingestibles). They will not fix it same day, thats a fact, and its okay. You can also cancel the order by going to Profile . This guy had very specific tastes. I have issues with them too. Yeah, I placed the order at like 7:30 AM on the 23rd. Do you seriously want me to pay you to take these? If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Ive lost a few things that I really wanted but for the most part, Ive gotten some really good clothes for unbelievable prices. Then another saying it must be shipped "within the time frame listed." I cant get anyone to call me back and the messages they send are automatic messages!! The buyer received the item and requested a return but gave no reason why. I recently sold a sealed boxed Beatles DVD set for $45. I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. Mercari then approved the return and I contacted them to find out what was going on. People also dont read descriptions at all it seems. All Mercari sales are final and should only be canceled if the seller cannot fulfill the order. Your email address will not be published. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. End of Rant! Sent them an inquiry but got no response yet. I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. It isjust a sleazy way to get more money from you. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. Later Blog. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. What happens if a seller doesnt ship in the 3 days? As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) . This plan covers the cost of reshipping or refunding the purchase price of an item if a delivery is delayed more than 21 days after the estimated delivery date. I hope she do cause once she do. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. Items listed prior to October 1, 2020 will be subject to the payment processing fee on November 1, 2020. Ebay feels like a bigger market. No, Mercari does not pay for return shipping. Just had on the news 2/12/2020 where a guy was shot during a sale meetup. More often than not this is due to the carrier mis-scanning or pre-scanning a package. Finally I just started raising hell on every single PayPal post on their Facebook page. I messaged him but he didnt respond. She then claimed it was garbage and cussed me. Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. When the sales were completed my personal bank account was overdrawn. THIS is done, but it isnt accepted. Mercari is a rip off site, RUN, do not walk away. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. And pictures showing the manufacturers genuine leather tag. Show more Is Mercari Legitimate? There are two big differences with Mercari vs. other sale sites: 1. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! Mercari or any other company cant tell someone to keep the item and heres your money back! Sounds like a juicy lawsuit to me! I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. Im usually okay with knocking off a few dollars here and there within reason. Seller doesnt ship in the same one ( maker, model, etc. include their shipping policy the... 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