For a 5* resort, we felt there should have been more variety. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. We have had an excellent time at the resort.Thanks to KENEVE for her professionalism and her gorgeous smile that greet us up on checking in.we just want to say thank you again for making our vacation an amazing one.we enjoyed every moment staying at the resort we did receive cake and a bottle of champagne in our room and we appreciate what you have done for us,hope to see you soon. In fact, the pace at which the US is going could see Jamaica receiving 75 to 80 per cent coverage from that country, and the UK could be at 60 to 70 per cent. And to Sashorn keep doing the amazing job you are doing people will know about you if you dont change. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. Bryan and Kino put a smile on our faces daily. We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. The food at OCS is very good. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. If you showed up past 8:30am, however, most were gone and not replenished. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. We recommend calling ahead to confirm details. Apply today!!! A small little detail, but one that didnt go un-noticed. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. Please see our partners for more details. Job specializations: Sports/Fitness/Wellness. Butler we had were horrible had to drag our bags from ocean front suite after waiting for 45 minutes, staff loves the staff, even gave the grounds crews drinks before the guests. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Building finishes (external and inside of the rooms) were disappointing . Review tags are currently only available for English language reviews. The Privilege service, Despacio Spa Centre and some water activities are not included in the programme. We never had any issues getting cots or cabanas. on three occasions someone on upper floors overfilled their outside tubs and the water would cascade down to the lower floors making the tiles slippery and dangerous to walk on. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. The food was amazing, I didn't have a bad meal but the service was real slow. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. This was a nice resort but really lacks in service, the swim up bar was one of the slowest places to be waited on, when you did get service they were out of beer or cups,etc. The water would not go above your waist. The staff here work extremely hard to make sure everything is done wel and thT you are happy. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. Please make the necessary changes to your search. Property : The resort was beautiful and really big. Buffet is large with lots of variety and there are 6 specialty restaurants, one jerk chicken hut and a snack bar. This evening is just an expression of our thanks. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. Another small issue that just irked me was the key system. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. Bryan and Kino put a smile on our faces daily. Staff were slow, but as I said, there werent enough of them. & I will be coming back with more family and friends!!! Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Customers of this service will rest in the Privilege Junior Suites and Privilege Master Suites and will have access to the Privilege Lounge with concierge service and computers as well as . If I was staying here this December, I would definitely make a special request to stay on his. Many resorts have issues with hot water, but at OCS, the water was always very hot. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. Yes, pets are typically allowed, but it's always best to call ahead to confirm. I just came here for this event for the local travel agents. By the summer, Jones expects a soft rebound. Would the resort be my first choice? I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. The lobby bar had the best drinks and service. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). The beaches are not large and you need to watch where you step to avoid stepping on coral. It was an amazing experience, one we will never forget! We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. I spent 3 days trying to get the butler which is part of the privilege package. The grounds are immaculate. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Number of persons Number One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a great one. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. A lot of activities for families even with small children 1+. As the race for vacation destinations heats up, several Jamaican hoteliers and tour operators have joined the countrys tourism minister, Edmund Bartlett, in looking on with cautious optimism as the islands tourist arrivals point towards a rebound. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Wendy's Company Coral Springs, FL 3 weeks ago Be among the first 25 applicants See who The Wendy's Company has hired for this role . They have a little work to do. The maid service was hit and miss when the regular Natasha was not working. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. Ryan text me on his days off for my dinner accommodations and just to make sure I was okay. I really must commend Ocean Coral Spring. Overall, we had a great time at the resort. Primary Responsibilities. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. Pool towels ran out mid-afternoon. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. It was so exciting and enjoyable we cant wait to bring our entire family back in October. Top room amenities include air conditioning, a flat screen TV, and a desk. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. Location of the property is very beautiful and would hope that the problems are fixed. Lunch time options are pretty limited and there was no more than two options in the evening. The resort opened in 2019 but the wear and tear in some areas looks so much older. Burger King - Restaurant General Manager Job Description. It was easy to find verse the previous reviews stating otherwise . Theyre one of the few hotels that have awarded us as travel agents. Although I loved my room there was some construction touch up I think they should have done before reopening. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Weve put in a lot of hard work over the years and its a great feeling. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. Did not have one bad meal!! His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Ocean Coral Spring/Eden Bay is looking to fill the vacancy of Bar Supervisor. Regarding Oceans expression of gratitude, James-Watts said: Its good. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. In 2020, we had a great feeling large and you need to watch where you step to avoid on... Most were gone and not replenished the best drinks and service front of a spectacular white beach. Inclusive service with fun activities in front of a spectacular white sand beach with turquoise.... 'S always best to call ahead to confirm travel agents and they promoted the hotel of feedback us... 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