I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. Our experience is June 2014 in Mazatlan. I finally got in touch with someone at El Cid, who said they can cancel the agreement. Salespeople claim that the points have more value than they actually do for exchange purposes. They said we wouldnt have a payment for anything until October 2022. Their timeshare program has become outdated and isnt at all respectful of members. This is not a resort of cheap plastic bottle liquor and spring break fest. We are on the same boat, we got scammed by ELCID Vacatio Club. It is a wonderful time share and we are very happy with it. Been requesting termination since december 2020. There was a window to cancel and get a full refund. Who's crazy enough to start this website? Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They are dragging their feet with termination, making offers, etc. Toggle Our Hotels. They are catering only to people there on promotions, hoping they will buy into their timeshare program. We were to receive $27, 000 for our exsisting Festival time share, We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Its a shame that this type of situations happens. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. the customer service Rep says no only 1 year of points will be allowed. Please email me how you were able to resolve this situation. The payment dept said I can not cancel. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. All rights reserved. The complaint has been investigated and resolved to the customers satisfaction. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! we bought our time share in Mazatlan. Fine. and deceptive. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. I came to find out that almost all the claims made by the sales people were either misleading or totally false. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. Desired outcome: We DO NOT remove reports. I tried calling El Cid help desk but, got no response. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Furthermore how can you rescind a contract that you believed to have been signed in good faith. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. Anyone having any success? Perhaps I am not using the timeshare properly? The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. they fed me alcohol and lied to my wife and i to convince us to sign the contract. Is this your company? We felt victimized. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. After reading these comments Ill contact Wyndham directly to make sure before I sign anything! Rui Velosa a mangaer at El Cid in Mazatlan told me that I have a year to try out the program and if we are not happy a full refund is guaranteed. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I already paid the loan but I am unable to continued making the maintenance payments. We stayed strong during our 90 minute presentation, and refused to purchase. Please share over a year ago Answer 29 answers Margaret. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! Hotel Marina El Cid Spa & Beach Resort: Fantastic! I can tell you that you will make out much cheaper with the timeshare. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. We were asked to attend a presentation where unfortunately we ended up buying membership. What else can I do? Author: James Lithia, FL. We are being held hostage by el cid vacation club. But again, this is not the intention of this timeshare. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Checked At HTTP Status Code Connect Time (ms) Result; 2023-02-26 01:58:12: 200: 0: Page Active: Please email me with how you resolved the issue. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. El Cid Resorts on the Caribbean Sea (Mexico) Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. We both believed them that they could rent our membership and when that did not happen (wasn't in writing), we went back down for another vacation and to talk to them. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. This review was chosen algorithmically as the most valued customer feedback. Well, they never processed the paperwork for Wyndham so we are now paying on both. Protecting Your Free Speech Is Expensive! We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. STAY AWAY THEY LIE ABOUT EVERYTHING. Now we have been filing complaints with Benjamin, the customer relations person. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! One of the huge perks we get is the Yacht discount. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: We are just returning from a vacation at El Cid in Cancun area. It has been for us anyway. Advertisers above have met our Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. We are being told we have to pay an additional $9900+ to terminate. A & T International. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! We were subjected to hours and hours of presentations and promises. The staff at their resorts is incredibly caring. Doubt that's would happen. We signed up for there vacation program. You are much better off being in control where you make a reservation. Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Any suggestions. Please refund my capital and I would like a responds. We were dead set on NO! Yes this is ridiculous. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! Tell us why our 2022 points transfered to RCI. They keep coming up with stories and offers that will disappoint you. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. You can get MUCH better pricing for other vacations on your own. This review was chosen algorithmically as the most valued customer feedback. Everything you need to know about vacation. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. Virtually everything he iold us was false. This review was chosen algorithmically as the most valued customer feedback. During that time we requested that my Son and Daughter be addd to the contract. I continued to try and work a solution and worked slowly up the management chain. From Cedar Rapids. How those businesses take care of those complaints is what separates good businesses from the rest. There may be more reports for "El Cid Vacation Club", For more results perform a general search for "El Cid Vacation Club", Showing 1-25 of 26 Found Reports Say we owe over $22,000.00 for the rest of their so called contract !!!!!! From Cedar Rapids. all of you? El Cid Real Estate; El Cid Vacations Club; Our Hotels. El Cid properties in Mazatlan are always great in regards to the services we receive. We were approached at the airport by the offer of a cab ride. Salespeople are well trained to tell you anything you want to hear to get you into their contract. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. I would join a class action suit against El CID. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Also we were given papers to be signed up for RCI, they never enrolled us with Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! us drinks one after another. this costed us $16,000. I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. We have paid $30,000 so far. We were scammed really lied to by the sales person then the general manager. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. WellI was scammed by the masterminds of El Cid Cancun. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. 13 Poerio Agencia de Viajes. The first step to a perfect family vacation is finding the right place to stay. When we attend, we already had a timeshare? This company is not for members. We will be in our 90s at their rate. And phone # we can call to Resolve future issues. We, too, were ripped off by promises from Bob at El Cid in Matazlan to rent our timeshare every year during the Super Bowl and it would pay for our investment in 3-4 years. Thanks, Also, avoid their Cozumel property. Imagine how much money they are stealing. Copyright 1997-2023, Ripoff Report. That was when they asked for a credit card, just to check if we were qualified for the wonderful deal that they were offering us. We now have lawyers from the Owner's Advocate helping us. If they won't take phone calls, how do we get in touch to cancel. Pedro. Stories have changed the further away we got from the date of purchase. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. EL CID tells you that you will get an email the next day. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! We bought timeshare in nov 2019. Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! Find more than 36,418 complaints| Ripoff Report They own several properties in Mazatln, Cancn-Riviera Maya, and Cozumel. Were you able to get out of this if so can you let me kow what steps you took? This was never done and now El cid wants to change me 300.00 to add them, when it should have been done at the time of the contract. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 People out there. RIP OFF! Click here to get notifications about new complaints of El Cid Vacations Club. We are in the same position with Elcid and trying to figure out our options. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! I have a similar scenario. 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