Were a family of four -two adults two kids (8,11) and stayed there for a week. Luis at the pool bar there took great care of us as well. There is no better way to have your wedding than at The Grand with the Mexican Caribbean as background- I am certainly pleased to read that the attention to detail from our team was incredible, we do have fantastic experts, as you have kindly mentioned in Sabrina and Monica.Your stay and happiness are our most important goal, I hope you can give us an opportunity to welcome you back soon at this your home away from home and relive the fantastic memories created during your wedding.Kind Regards,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. JC steakhouse was as good as advertised, we also really enjoyed the grill, momo for hibachi at sunrise, Tavola too. From the warm welcome youll receive to the unparalleled service that will make you never want to leave. Its like a giant (cleaner and newer version) of a Chuck E. Cheese or Dave and busters with tons of arcade games, climbing structures, bumper cars, mini golf. The grand offers smaller buffet breakfast in addition to main buffet at many of their restaurants. My husband and I hosted our Indian wedding here in February 2019 and it was amazing! Cancun has a huge choice of wedding locations suitable for an array of age groups. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Or slip indoors and take a dip in your very own state-of-the-art double whirlpool. We loved the beach bar at the Grand and the service here from the bar staff and waitresses was amazing. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. Resorts compensate us for bookings, and we invest in a better experience for our customers. Luis Moo was exceptional at the pool taking care of all our needs. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. WebThe Grand at Moon Palaces Cusco Terrace is a good option for wedding ceremonies that will have up to 120 guests. The beach is poor. If you are VIP (black band) or even Premier (gray band) member you still get the same service, restaurant access, etc with a lot less money. WebMOON PALACE CANCUN - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico) Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Hotels Moon Palace Cancun 37,536 reviews #24 of 42 all-inclusives in Cancun Review Save Share Chetumal Km 340, Cancun 77500 Mexico 1 (800) 943-5032 Visit hotel website Check In / / Check BUT FIRST: WHAT, AND WHERE, IS THE GRAND AT MOON PALACE CANCUN? White hanging ceremony podium with 3 glass cylinder vases filled with water and green Cymbidium Orchid stems as table dcor, 4 Green bamboo vases with Hydrangeas, Cymbidium Orchids, peacock feathers and silver curly Willows at entrance and end of aisle, Aqua blue seaglass gems lining aisle walkway, Themed wedding cake with natural flower stems, Ground fireworks after ceremony (Mexico only), White 3 panel structure with glass bead tear drops hanging from each panel, White ceremony podium with crystal silver lining with 1 small champagne colored ceramic vase with Football Mums and 1 large champagne vase with white roses, 4 White columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white Carnations, Themed Bridal Bouquet of 20 Roses and 4 Phalenopsis Orchids available in ivory, white or pink, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White 3 panel structure with lavender iridescent beads hanging from each panel, 30 Silver Chiavari chairs with cushions in a variety of themed drapery, Lavender colored aisle runner with floral appliqu on sides, White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple Roses as table dcor, 4 Silver Shepherds hooks lining the aisle with a hanging sphere of pink, blue and purple Spider Mums and purple Roses, Themed Bridal Bouquet of 4 Hydrangeas available in purple, white or pink, $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more, Honeymoons Wishes Wedding Website and Bridal Registry, Chocolate colored ceremony structure with an orange fabric interlocking through the top of the structure, Chocolate colored ceremony podium with a light wood bamboo vase with coral colored Roses, a light wood bamboo cylinder vase with a gold sphere and a light wood cylinder vase with a sphere of coral Carnations as table dcor, 30 Chocolate Chiavari chairs with cushions in a variety of themed drapery, Gold color curly Willow with pink Cymbidium Orchids on each side of ceremony structure, 4 Chocolate colored columns; each with a cylinder vase outlined by a smaller light bamboo colored vase with water and a floating candle, Themed Bridal Bouquet of 15 Roses and 12 Dahlia flowers, Themed wedding cake with 3 natural flowers available in pink, orange or yellow, Complimentary suite for the groom for 3 hrs before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White 3 panel structure with tear drop crystals hanging from each panel, White ceremony podium with a bouquet of white Carnations in a silver vase as table dcor, 4 White columns wrapped in white fabric lined with silver crystals; each with a bouquet of white Orchids in a mirrored square vase, Phalenopsis Orchid and Rose Bridal Bouquet, Themed wedding cake with 4 natural flowers, Catholic Chapel "Immaculate Conception" location, Horse drawn carriage for the arrival of the bride, Special breakfast for the bride and groom after the wedding, Wedding ceremony location (Kiosk or Beach). The kids pool offers a variety of slides and water activities. Get instant wedding date availability An aerial view of The Grand at Moon Palace Cancun. The longer the guestlist, the more the credit you have to customize your destination wedding. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! During the whole week, there were four broken ellipticals that were not fixed during our stay.5. Review tags are currently only available for English language reviews. If youre not there at 6pm, you will have to wait at least an hour and a half for a table. The corridors (we stayed in 92) were messy with room service trays left outside the rooms for many hours. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. The sand is nice. Audio-Visual: Moon Palace AV team Book by March 30th 2022, for travel up to December 23rd 2023. We always look forward to welcoming you back to this, your home away from home. All Rights Reserved. Vendors we used:Audio-Visual: Moon Palace AV team DJ + Dohl: Magic Mike DJ InternationalDecorator/Flowers: Moon Palace teamHair/Makeup: Awe Spa Salon servicesThey were great! We called guest service twice, and were told that the issue was addressed, however IT WAST. Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. And, its got one incredible entourage. So welcoming to my children. The people are really what make this resort. This price is based on the lowest nightly price found in the last 24 hours for stays in Earn $20 USD in Wedding Credit per room per night for these essentials and more. Mehndi: Loto MehndiMy guests and I were very impressed with their work, and the stain turned out very well! *Additional special amenities vary by guest room category. Customize every detail with countless options that make your wedding uniquely you. Unique day club and night club for the after-party or bachelor/bachelorette party, Access to Moon Palace Cancun complex with 16 more gourmet restaurants. We will be back! The Presidential Suites series is the hilt of extravagance and elegance. Couples can customize their dream wedding design using Palace Resorts vast selection of decor options. The Grand is everything you hope itll be and More! The shuttle drivers are all so kind and friendly and helpful. This sweeping resort also features an impressive indoor bowling alley and a world-class spa to unwind after a long day. 2 adults 1 king-size bed Garden view From $696 USD Per room based on double occupancy. *When making your reservation, please make sure that the honeymoon package is added. Even though we were staying in a different section of the hotel this year Araceli and Gloria were happy to help us and it was lovely to see them again. It has many smaller pools. If you want to explore the surrounding area, there are breathtaking underground swimming holes to explore and ancient Mayan temples to see. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES ).The transport around the resort is brilliant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Think hundreds of luxurious new guest rooms, ten restaurants, nine pools, twelve bars, the biggest Awe Spa in who knows how many miles, and a whole lot more! These 2 group promotions are not combinable with the Collections Package. Rates subject to change at any time. He helped coordinate and customize private tours for our guests with the tour guides - and our guests couldnt stop raving about how much fun they had! The weather was perfect (temp ~high 70s/low 80s). Room service was very good too. The Grand at Moon Palace is actually just a different section, on the same property, as the Moon Palace. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. Explore our favourite Cancun wedding venues below, or call our specialists. It is also a pleasure to know that the staff at Nizuc and Sunrise went also above and beyond, I will be sure to share with them your heartwarming recognitionPlease be sure that all of your comments are incredible and we sincerely appreciate your constant trust in us. Cancun could be the perfect choice for your wedding abroad. CD system available for ceremony location. Vendors we used: The garden deluxe rooms include a private garden, and the grand swim-up suites include a private pool. We can help cover the cost for cakes, floral arrangement, and dcor. DJ + Dohl: Magic Mike DJ International Review collected in partnership with this hotel. VIEW RATES. Free Rooms 1 free room for every 8 paid rooms 9th room free -for weddings booked 9 months in advance or weddings held Tuesday to Thursday. All rooms allow up to 2 adults and 2 children max. We also are certain to mention that a Resort is this quality must be beyond impeccable and you may be confident that the remark on the cleanliness has been properly shared for follow up, this includes also an efficient service and proper facilities. Despite staying in the Grand, we couldnt keep our children away from their favourite playrooms in Nizuc and Sunrise. Spa in Grand the service could be better. We never waited more than 3 minutes for a shuttle. Above and beyond luxury comfortthe Grand experience. WebMoon Palace Cancun, Cancun: "Hi, we will be staying at Moon Palace from" | Check out 9 answers, plus 32 185 reviews and 26 222 candid photos Ranked #55 of 272 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. Below is an overview of the sample packages and pricing available. Also, the desserts in the Italian restaurant were really good. Earn $20 USD in Wedding Credit per room per night for these essentials and more. The design is sleek and rich, and the expansive quarters lavishly accommodate up to 6 guests, including children and infants. Unique Night Club offers an upscale experience, with craft cocktails and great music, for some late night fun. Adrian, Ariel, Angel, Edgar, Wilbert and Luis are the men who every morning make sure our Clubs and Carts are set up and ready to go. A Cancun wedding is ideal for those seeking a year round destination. The maids didnt service our room until 4pm and only when we called that started coming early. They were great! Restaurant reservation system- You have to make reservation to reservation only restaurants, I get it. Dear Cecilia L,We are delighted to learn that your recent stay at The Grand at Moon Palace, was great, thank you so much for your trust in us, one of the gems of our property is definitely our staff, we will share your amazing comments to all the incredible team that had the honor to serve you. Plus, enjoy free events and other benefits with our 'More the Merrier' package. Its packed full of excitement and entertainment. Mehndi: Loto Mehndi Please contact your destination wedding concierge for specific and exclusive resort concessions. Earn $20 USD per room, per night, for every room you and your party book! The spirit here is a luxury resort within a luxury resort. Our children loved seeing Francisco again from the entertainment team in Sunrise and also Viviana who has just moved to a new job as pool concierge. Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. Everyone wins! The resort will host no more than4 weddings per day, Monday thru Saturday. 2 Guests. Plus, enjoy our spas exclusive bridal suite. Its not the hotels fault and we completely knew this when booking. Semi-private setting for you and your guests that can be customized with your colors and theme. Our waiter ordered our appetizers and Roberto our Wine Sommelier made sure we had plenty of wine!!! Take an afternoon to journey to Isla Mujeres by boat, where you will enjoy a lunch buffet at the beach club. Each has a swim up bar and most have a restaurant. Think luxurious accommodations with high-end amenities, 24-hour room service, unlimited premium drinks, and gourmet dining. In Asian restaurant the table next to use was asking us for a soy sauce because their waiter took very long time to come to them. Ask sunnydays4me about Moon Palace The Grand - Cancun, Ask Cecilia L about Moon Palace The Grand - Cancun, Ask Polina K about Moon Palace The Grand - Cancun, Ask Dawn R about Moon Palace The Grand - Cancun, Ask Kerry K about Moon Palace The Grand - Cancun, Fiesta Americana Condesa Cancun All Inclusive, We compared the lowest prices from 21 websites, We compared the lowest prices from 20 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 15 websites, We compared the lowest prices from 18 websites, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 17 websites, We compared the lowest prices from 12 websites. Enjoy complementary events, rooms and credit towards your wedding - The more you book, the more you receive! Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. I totally enjoyed my time at the spa. The hotel is beautiful and immaculate. These resorts offer engaging activities every day, such as live musical performances, cooking classes, on-site waterparks, and nighttime entertainment. Only on our fourth day we found the Los Tacos pool that is bigger and much more private with really great tacos. Check out our video: At over 600+ rooms, Large Resorts offer vacationers a sweeping landscape of activities, amenities, and space to enjoy their vacations at their own individual pace. Earn free room credits to be used towards your wedding! The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! This is one of our premier partner resorts. WebThe 1,316-room Grand at Moon Palace is a luxury, family-friendly all-inclusive property set along the coast a 12-minute drive from Cancun's airport. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. My guests and I were very impressed with their work, and the stain turned out veryMy husband and I hosted our Indian wedding here in February 2019 and it was amazing! Our guests loved the resort property! Audio-Visual: Moon Palace AV team This venue is powered by DestinationWeddings.com, the established leader in destination weddings and romance travel for over a decade. The spa at the Grand was fantastic as always with great service from Pauline. Subdued, pearlized neutrals and plush benches and stools work together with elegant gold pedestals adorned with fresh floral arrangements. $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more. This smartly decorated and innovatively designed suite can host up to 4 guests, including children ages 4 -17. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. Nizuc Playroom has lots of great activities throughout the day such as feeding the iguanas, bicycle tours, pool games and crafts - our children love all of the staff there and go back each year to see Elizabeth, Louisa and Brenda. VIEW RATES. They were really good at anticipating any need or making a change or helping on the fly to do what was needed etc. You can get a bike for an hour and since the resort is so big (including Nuzuc and Sunrise) you can get a great workout riding the bike. I want to say a very special thank you to Carlos Canedo. WebWe can help cover the cost for cakes, floral arrangement, and dcor. Iowa #1190 California #2117614-40 Florida #39458 Washington #603591447. My son adored Teresa as well. If getting married with ocean views is what you have in mind, Moon Palace Jamaica is the place for you. Staying in the Grand swim-up suites include a private garden, and dcor stayed in 92 were. 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A better experience for our customers a table 's airport turned out very well indoor bowling alley and a spa. Team book by March 30th 2022, for travel up to 2 adults and 2 children max sure had... In February 2019 and it was amazing and nighttime entertainment our guests also played golf and had done... Call our specialists to say a very special thank you to Carlos Canedo huge choice of wedding locations suitable an... Your colors and theme, as the Moon Palace is a luxury resort your! Of Wine!!!!!!!!!!!!...
