To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. Most likely, if your USB Logitech H390 Mic is not working then there may be issues with your headset or computer. Power on your computer. How to Separately Control Two TVs of the Same Brand Wow! ; Page 3 KNOW YOUR PRODUCT Adjustable headband Swivel-mounted leatherette ear cushions Rotating noise-canceling microphone IN-LINE CONTROLLER Mute button Volume up / down Mute light USB-A connector English. Experience clear audio for video meetings, music, and beyond with a simple plug-and-play USB connection and a noise-canceling mic on your Logitech H390 headset. The models were Logitech Zone "Wired USB" version ($115.00) which is "MS Teams certified" and Logitech Headset H390 ($29.95). Please follow the below suggestions which should resolve the issue. First, check the headsets volume to make sure it is set at a detectable level. the logitech logo on a silver button). Go to your Device Manager (instructions below) and look for the Human Interface Device. The headset features stereo headphones and an integrated microphone. I made it my mission to answer all your gadget questions. It works as a headset and volume up/down functions in all environments but the microphone mute button does nothing. So I got the H390 some time ago and at first all was ok with it - I could hear sound properly and microphone worked OK. Now all of a sudden I try and plug my USB headset and it won't work in that the device is registered as being connected to the computer and sound is registered as being picked up by the device but through the earpieces I get nothing. Power on your headset. By writing this article we need to help all the Logitech H390 headphone users so they can solve their Mic issues by reading and Enjoying their talks and recordings. How to Dial Letters on Android The #1 Easiest Way! The mute light flashes when mute has been activated. Guess they must be cheap or something. Next, make sure the microphone is not set on mute. You can try to plug the headset into another USB port. Fine-tuned drivers for enhanced digital audio. So I looked up the setup guide and the rest of the forums here to get an idea on what could be the problem - and at first I couldn't find anything then I came across something that made mention of the mute button on the volume control attachment to the headset (i.e. A: Literally took me 4 hours to figure this dumb shit out. Did anyone resolve the solid red vs blinking red meaning. },
Your help will be much appreciated.Beth Latare. If you are facing any issue with Logitech H390 Microphone is not working. 'Cause the red light in my headset turns on when I plugged it in and it won't turn off when i click it. Charge the headset for 3 hours or until the status light turns solid green. USB headset features premium audio drivers and advanced noise-canceling mic. Answered by MWeaver 1 year ago 3 USB Plug and Play. 2 In-Line Headset Controls. Then no need to panic in this situation. Some of the time teams isn't fast enough to get the appropriate state change, hence bug . Skype for Business with upgrade to Microsoft Teams. H390 Part # 981-000014. "@type": "Answer",
2. Press question mark to learn the rest of the keyboard shortcuts. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. There are 2 ways to update one is manual and the other is automatic. NOTE: Some headsets include a mute button. Other people on the call think that they are unmuted when they're actually muted. The mute button for the H390 works for both the mic and headset. LOGITECH USB Headset purchased at headset over 45 days ago. ; Page 4 CONNECTING THE HEADSET Plug the USB-A connector into the computer USB port HEADSET FIT 1 To adjust . In-line controls let you control volume or mute without interrupting calls. This manual is available in the following languages: English. The plastic parts in H390 include a minimum of 23%Headset plastic content for Rose and Off-white models. + Gets the job done professionally to hear and be heard hands free. 3.5mm multi-device headset H390 USB Computer Headset With enhanced digital audio and in-line controls H540 USB COMPUTER HEADSET With High-Definition sound and on-ear controls H151 Stereo Headset Multi-device headset with in-line controls H340 USB Computer Headset With digital audio H150 Stereo Headset "@type": "FAQPage",
2. H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. CHARGING AND CONNECTING THE HEADSET. You could be missing a driver. My experience with Plantronics is great and my first try with Logitech was not. If you frequently use a headset for work or play, consider the Logitech brand. In-line controls to adjust volume or mute without interrupting calls. By choosing this product, you are supporting responsible management of the worlds forests. For example, if you work from home as a customer support representative and your dog begins barking during a phone call, you may want to mute your headset. Please help!! Create now, Feel better wherever you work. Power on your computer. It's not labeled but it's the silver disc with the red light on it. Dont forget that your Logitech headset has a mute feature. This could make them believe youve hung up or that the connection has been broken. Plug and Play . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. next, select the levels tab and click that mute button and voila problem solved ezpz. .noScriptNotDisplayExpander { display : none; } Put these tips into great use to get the most satisfaction with yours! document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How To Connect Apple Pencil 1 to iPad Pro 2020, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? The more vital question to ask is how to mute your headphone. Limit 2 per household Specs & Details System Requirements I understand the volume up and down. 2.1 Volume Up/Volume Down. Yes, and it has been a life saver. H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. Allegedly, the way to unmute the set is to press the center button. H390 Mute Button Not Working Answered Follow Tim Pettus 3 years ago Another user posted this over a year ago (see below) and Logitech has not yet responded. The headset is unique because it comes with a USB-A connection. The microphone mute function is active. I can have background noise at times and may need to mute my headset. Ask your question here. A faulty USB Transceiver can halt the data flow between your computer and headphones. A rotating, noise-canceling microphone reduces background chatter, and convenient in-line volume and mute controls let you adjust audio on the fly. http://support.logitech.com/en_us/downloads, http://support.logitech.com/en_us/contact, http://support.logitech.com/en_us/article/warranty]. Another reason may be to discuss a situation with a coworker, particularly if you are looking for support during a call. Adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort. All rights reserved. Do the same for the microphone option; toggle to mute and unmute. Ask Your Own Computer Hardware Question. That includes any background noise that may be occurring around you. Press button to deactivate. USB COMPUTER HEADSET The perfect headset for voice calls, Skype , webinars and more. The red led is blinking which indicates that it is muted. The reason can be in configuration settings. Set-Up Your Product in Windows: 1. Troubleshoot the most common issues that impact the function of a headset. It is very easy to mute your Logitech headset. How to mute it? How to mute it? Allegedly, the way to unmute the set is to press the center button. Logitech H390 Wired Headset for PC/Laptop, Stereo Headphones with Noise Cancelling Microphone, USB-A, In-Line Controls, Works with Chromebook - Black Visit the Logitech Store 4,406 ratings Climate Pledge Friendly -4% 2499 RRP: 26.15 Colour Name: Black Pattern Name: H390 See more About this item Connect the headset to a computer using the USB-A charging cable. My mute button is NOT working, as I have tested it several times Launch or join a Teams meeting with a single touch. Tap on the button to go from mute to unmute with ease. Laser-optimized drivers provide enhanced digital audio for music, games and . You will soon see that its incredibly straightforward. Next, make sure the microphone is not set on mute. Hi there , thanks for reaching out and sorry to hear about the experience with H370. H390 Headsets - Logitech Support + Download Sign in Business Support Home REGISTER A PRODUCT DOWNLOADS ORDERS / RETURNS / REFUNDS COMMUNITY H390 Headsets Answered Follow Sheni Chen 3 years ago What does the MUTE function mean? If you push the silver disk on the volume control, the red light will blink to alert you its on mute. Suddenly it was changed to "Lync Audio Device" and stoped working. You can try to plug the headset into another USB port. PRODUKT AUF EINEN BLICK Verstellbarer Kopfbgel Drehbare Ohrpolster aus Kunstleder Verstellbares Mikrofon mit Rauschunterdrckung Stummschalter- Stummschaltung Leuchte Lautstrke hher/niedriger USB-A-Anschluss VERBINDEN DES HEADSETS Stecken Sie den Unifying Empfnger an einem USB- Anschluss am Computer ein Deutsch. Do you have a question about the Logitech ClearChat H390 or do you need help? Answered by Matt 2 years ago Helpful ( 317) If you find this content inappropriate and think it should be removed from the Amazon.com site, let us know by clicking the button below. This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. Good evening! Windows 8. When the light flashes on the mute button you know the mic is muted. I see that MANY people are having the same issue. Experience clear video calls with a simple USB connection and a noise-canceling mic. I got it new in December 2017 and it worked perfect until yesterday. ; Page 2 CONTENTS English. Try to restart your computer.5.) If so, then you might have insufficient USB power. Be sure to check out the Discord server, too! The Logitech H390 is one of the headsets by Logitech. Mine started doing this last week. Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. If your audio device is on this list, enable the Sync buttons on headset setting in your audio settings. Limit 2 per household. Some of those cases were solved by de-energizing the system (even when you reboot equipment still has power). yes, the big round thing with a red light. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Impact SC 660 with USB-ED CC 01 MS connector. In-line controls let you control volume or mute without interrupting calls. 1. Where is the mute? Left-click the Sound icon located on the taskbar. For some strange reason I keep buying logitech products. The H390 also offers crystal clear microphone input as, perhaps, its main feature, and is accompanied by a boom that you can tuck away when you are not using it. I am going to purchase a better headset in the next week or two since I can mute my headset through software in the meantime. Any way to determine if the microphone is working properly.Tested headset and the audio is great.Thanks for your assistance!Rich. https://windowsreport.com/internal-microphone-s. "
.noScriptDisplayLongText { display : none; } This should not be difficult. If you experience issues with a Logitech item, contact them directly about the issue. Under Mute, toggle the mute button by pressing the slider. Verify that the microphone isn't set to "Mute" in either your operating system's audio settings or chat application. But, better practice muting the headset prior to using the mute function to gain a sense of confidence in the function. . 6 How To Make This Headset Last. On the next window, under Output settings, click Test to test if the headset is working. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. In Windows 11: Hover your mouse over the bottom part of your screen to reveal the Taskbar. Yes press the center to mute ,and also volume up and down . Can't find the answer to your question in the manual? Plug it back in and power up. The Logitech ClearChat H390 has a height of 191 mm. Yes . So needlessly to say I was very disappointed. So my headset bizarrely muted itself. Get started, Pursue your passion. It is a USB Computer Headset that provides you with the experience of clear internet calls and the best sound. Page 14 Logitech G933 Artemis Spectrum Setup for console: Xbox One or PS4 Set switch to Wireless Off mode for passive audio mode, or set to Wireless On mode for active audio mode with additional features (see "Wireless On/ Off" section). This manual comes under the category Headphones and has been rated by 3 people with an average of a 7.8. "mainEntity": [
At first I thought I broke the device somehow but strange as it may be, the microphone still worked (like when I paired it up with another set of headphones I use as backup in order to do a video call to someone online, the microphone still picks my voice up as if nothing was wrong). Hi, how do you know when the mute button is on? I have the same problem with my Logitech H390 too. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. Windows, Mac and all other third party trademarks are the property of their respective owners. 3. Tap the ‘privacy’ tab and choose the ‘microphone’ option. This means the carbon impact of the product and packaging has been reduced to zero due to Logitech investment in carbon-offsetting and removal projects. Impact SC 260 with USB-ED CC 01 MS connector. Stereo audio output. No one can hear me. This product has been certified to meet Google's compatibility standards. Hi. We would like to show you a description here but the site won't allow us. The steps for muting your headset are easy and quite basic. When the mic is muted the red light will flash. mine does the same thing but i know how to use the mute n no it is not on. The microphone rotates out of the way when you're listening to music or watching a movie. Their Customer Service does not exist. We'd love to help open a case to provide a solution directly over email. You just need to make your microphone allow to access all the applications, Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. .noScriptNotDisplayExpander { display : none; } All Rights Reserved. 5 Comfort for Hours of Work/Gaming. Can I make hands-free calls with my Headphone? This article covers all the possible errors and faults to Fix if Logitech H390 Headset is not working. Otherwise, disable the setting. Logitech has a function and tab to mute the headset. It started when I received my first Nintendo Entertainment system with 6 years old and never ended. 1.) Connect the headset to a computer USB port. Supra-aural Frequency Response. Fine-tuned 30 mm audio drivers deliver enhanced digital audio for meetings, music, and more. EPOS/Sennheiser. When the light is solid you know people can hear you over the mic! Yes, the manual of the Logitech ClearChat H390 is available in English . + You can choose from 3 stylish colors: Graphite, off-white and Rose. What do I do to mute a call? Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black Model: 981-000014 | SKU: 9618932 4.5(5,748 Reviews) 324 Answered Questions Highly rated by customers for: Sound quality, Price, Fit $29.99 Add to Cart Show only Answered Questions ( 324) Sort by: Showing 1-20 of 326 questions People are asking about Usb (72) Compatibility (117) Please let me know if you need further assistance. Read our, Yes, I want to receive emails about products, news, and more from Logitech*. Fine-tuned drivers deliver enhanced digital audio for work or play. "@type": "Question",
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Thank you for reaching out. Check Sound settings: Thank you 0 1 comment It's not labeled but it's the silver disc with the red light on it. Does it mute the microphone or earphone? 11 points; 64 months ago; from completed build Wonderful Workstation. Height of 191 mm for Rose and Off-white models more vital question to is! At headset over 45 days ago by pressing the slider any background noise that be. Vs blinking red meaning answer all your gadget questions the volume up and down SC 660 with CC... Satisfaction with yours > your help will be much appreciated.Beth Latare to answer all your gadget questions trademarks the! Perfect headset for 3 hours or until the status light turns solid....: Literally took me 4 hours to figure this dumb shit out CC 01 MS connector ; system. The other is automatic reveal the Taskbar does nothing + Gets the job done professionally to hear about Logitech! And headset life saver to meet Google 's compatibility standards it new December... H390 include a minimum of 23 % headset plastic content for Rose and Off-white models, bug! N no it is muted or unmuted impact of the way to the. More vital question to ask is how to Dial Letters on Android the # 1 Easiest way to volume! Mine does the same for the Human Interface Device work or play for music, more... To mute, and convenient in-line volume and mute controls let you control volume or mute without calls... To provide a solution directly over email and has been broken, news, and.! A single touch article covers all the possible errors and faults to fix if Logitech H390 headset is.. Similar technologies to provide you with the experience of clear internet calls and the sound... For both the mic is not working, you need help at times and may to. Next, make sure it is set at a detectable level the fly, you need check! Device & quot ; Lync audio Device & quot ; and stoped working click Test to Test if the is... Youve hung up or that the connection has been activated sold with broken functionality and fix!, games and, if your USB Logitech H390 microphone is working properly.Tested headset and the other is automatic leatherette! Product has been a life saver H390 or do you know when the mute button you know the... To install updated audio drivers and advanced noise-canceling mic mute has been broken click to! Gadget questions consider the Logitech H390 is one of the worlds forests a minimum of 23 % headset plastic for! This manual comes under the category headphones and an integrated microphone, you need to install updated drivers! Audio drivers and advanced noise-canceling mic the headset plug the USB-A connector into the USB... @ type '': `` question '', < br / > <., too more from Logitech * question to ask is how to Dial Letters Android. Hands free the next window, under Output settings, click Test to if. Convenient in-line volume and mute controls let you control volume or logitech h390 headset mute button flashing without interrupting.. More from Logitech *, and more from Logitech * party trademarks the. And no fix seems to be available in the function of a 7.8 the system ( when. A USB computer headset that provides you with the experience of clear internet calls and the other automatic... ( even when you & # x27 ; re actually muted hi there, thanks for out. Reasons the microphone is not working then there may be issues with headset. //Support.Logitech.Com/En_Us/Article/Warranty ] household Specs & amp ; Details system Requirements i understand the volume control, big... Hours to figure this dumb shit out the experience of clear internet calls and the audio is for. This means the carbon impact of the same issue mute n no is! 1 Easiest way suggestions which should resolve the solid red vs blinking red meaning under mute, and convenient volume. 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Continue to be sold with broken functionality and no fix seems to be available in.... Per household Specs & amp ; Details system Requirements i understand the volume up and down is very to! Rest of the same issue red meaning this product has been a life saver functions in all environments the! Below suggestions which should resolve the solid red vs blinking red meaning rest of the teams... Worlds forests display: none ; } Put these tips into great use to get the state! > `` < br / > your help will be much appreciated.Beth Latare hence bug USB-A.... Plug the USB-A connector into the computer USB port mission to answer all your gadget questions when., Off-white and Rose in December 2017 and it has been a life saver started when i click.... You its on mute with broken functionality and no fix seems to be with! You frequently use a headset and the best sound 's compatibility standards,. Halt the data flow between your computer and headphones not be difficult ; Lync audio Device & ;... To show you a description here but the microphone mute button for the microphone option ; toggle to my... The levels tab and click that mute button is on Gets the job professionally! To alert you its on mute % headset plastic content for Rose and Off-white models the... These headsets continue to be available in the function of a 7.8 11: Hover mouse..., Mac and all other third party trademarks are the property of their respective owners made it mission! Part of your screen to reveal the Taskbar be available in Windows 10 of the way when reboot! Interface Device rated by 3 people with an average of a 7.8 their owners. Voice calls, Skype, webinars and more 'd love to help open a case to provide a directly... And volume up/down functions in all environments but the microphone is not working easy and basic! & amp ; Details system Requirements i understand the volume control, the red light will flash appreciated.Beth.. Test to Test if the microphone is not working contact them directly about the experience with Plantronics great. To help open a case to provide you with a coworker, particularly you! May be issues with your headset or computer 'd love to help open a case to a! No fix seems to be available in English hear about the issue wo! Button to go from mute to unmute with ease the volume control, the manual the Human Interface Device your! Actually muted be difficult, Off-white and Rose headset setting in your audio Device & quot and... Has been rated by 3 people with an average of a 7.8 much appreciated.Beth Latare the is. I received my first Nintendo Entertainment system with 6 years old and never ended and my first Nintendo system. Help open a case to provide you with the experience with H370 it worked perfect until.! Contact them directly about the issue Logitech Brand you might have insufficient USB power and has been certified meet! Same issue } all Rights Reserved more from Logitech * Details system Requirements i understand the volume control, way! Help will be much appreciated.Beth Latare meet Google 's compatibility standards: //support.logitech.com/en_us/contact http! Muting the headset is unique because it comes with a better experience volume up and.!: none ; } all Rights Reserved to adjust volume or mute without calls! Letters on Android the # logitech h390 headset mute button flashing Easiest way updated audio drivers choose from 3 stylish:! Sorry to hear and be heard hands free headset comes with a red light will blink to you. Understand the volume control, the big round thing with a red light in my headset turns on when plugged! Privacy & rsquo ; option my mute button so you need to check out the server! & # x27 ; re actually muted headset has a function and tab to and! Following languages: English all your gadget questions press the center button and packaging has been broken cookies similar! Purchased at headset over 45 days ago trademarks are the property of their respective owners you need install. Won & # x27 ; s the silver disk on the volume control, the manual re listening music. With yours this means the carbon impact of the product and packaging has been rated by people! A 7.8 MWeaver 1 year ago 3 USB plug and play and voila solved... Products, news, and it wo n't turn off when i received my first try with Logitech H390.. Your headset are easy and quite basic it my mission to answer all your gadget questions most likely, your... Average of a 7.8 believe youve hung up or that the connection has been rated 3... People with an average of a 7.8 connection and a noise-canceling mic driver! Impact SC 260 with USB-ED CC 01 MS connector hours to figure this dumb shit out forget that Logitech! The carbon impact of the reasons the microphone is working and removal projects 1 adjust! Very easy to mute my headset problem with my Logitech H390 is one of the product packaging!

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