I got a new remote ,does the same. The fire log lights dont come on. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Is there something I should check? In such a case, we can say without any doubt that the heater gets deactivated. Most electric fireplaces have either a motor or light bulb operation for the flame. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. This will make sure your remote is sending out a strong signal to your electric fireplace. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Hello. Also, investigate if there is something leaning against the fan and stuck it. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. Well come back with solutions ASAP. My electric fireplace was working and all of a sudden the heater went out. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. When the switch is on, but still no heat, its time to check your owners manual. Customer service says it is probably the circuit board, but that model has been discontinued. Someone here is going to try to help you fix it when it's busted. This website uses cookies to improve your experience while you navigate through the website. An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote The heater is either dirty or defective. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. You can clean the inside of your electric fireplace using a dry microfiber cloth. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. How can I figure out what is wrong with my fireplace? We opened it up to clean it. Do the following to reset your unit-. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Why did your electric fireplace stop working? Do you turn on the flame button? I have the 36mm30608 fireplace. This involves simply repairing the wiring. The book says it does and one of the customer service, the other customer service says they dont. Six function buttons include settings for power, color, dimming, heating, timing and temperature. An electric fireplace will last for 10-20 years, depending on how often you use them. One possible malfunction can be that the heater in the fireplace stops working. 4. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Dont worry! Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. We're Here to Help. From there, determine if burnt out fuses are the problem. They are standing by to answer your questions. Could the main circuit board be faulty? I have a twin-star model 18WM9082. And it can be also hard-wired for recessed installation. Plus, clean the blower motor assembly. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. Try plugging into another dedicated circuit to test it. One day, we went to turn it onand the switch wouldnt work. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. This may just require a simple reset of the electric fireplace. Plus, press the remote control buttons with gentle pressure. With the Spectrafire electric fireplace remote, you can easily create the perfect ambiance in your home at the touch of a button. If it doesnt work, contact the Twin Star customer service center. When you are close to it, you can control or adjust it through the touch screen. There are a few things you can check if your electric fireplace isn't turning on. Everything in this fireplace SEEMS to function properly except the lights. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. Contact a technician to check it. Be sure that this switch is fully flipped on or your electric fireplace will not produce heat. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. A few fireplace problems are caused by dirty or even defective heaters. In the above, we discussed some common electric fireplace failures and how you can solve those issues. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. Before you do this, check your Owners Manual and call the manufacturer to see if this will be covered by warranty. inspected and there is industrial oil on the shaft at both ends Is that ok?) Luckily, this is usually easily remedied. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Make sure you unplug the unit before dealing with the control panel for safety. If faulty, replace it. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). And consequently, the flame motor is not working in your electric fireplace. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! Your electric fireplace will not work if-. You can effortlessly fix the issue when your electric firebox keeps turning off by adjusting the thermostat. It would be wise to take help from a professional. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. As you are here, the downlight LCD of your twin star fireplace must not be lit up. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. Is the bulb special? Everything else works great and it does put out heat just cant tell what temperature you have it set too. To solve the issue, please take help from the Twin Star service center. The heater will help to warm up a cool room but wont replace a primary heat source. All rights reserved. If the connection is okay, check whether the heating element is okay or not. Does the flame effect work but your twin star fireplace heater function doesnt work? Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. Best Selling. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Try following the instructions from #9 to see if you can adjust radio frequency. Ft. If it doesnt work, adjust the thermostat. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. Therefore, make sure you use a standard 120-volt outlet. If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. Then, contact the electric fireplace manufacturer for a resolution. No one can tell me! Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. The switch to the blower on my model 5500 wont go all the way on anymore. ( 1192) Free shipping. Any debris should be. Hope you will get the solution. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Plus, check all the wiring connections & fix them when you get any loose connections or faults. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! I'm not sure why only the lights are what is broken. Read on our blog to get more details about what is causing smells and how to get rid of them. Napoleon 180.3 cm (71 in.) If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Appliances, kitchen utensils, drills, chainsaws, and machines of all ilk. Basically everything and it still flashes e3. 3. Please help! Thank you. Try moving your fireplace to a different outlet or room. Make sure you check that the batteries are still good. Additionally, the remote comes with a battery included and is ready to use straight out of the box. If your manufacturer recommends using an extension cord, do it. I doubt this unit has been cleaned in some time. I hope, it will work. Check if any connection touches another one. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. I verified the voltage which is fine at 120V. Replace the blown fuse if required. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. Loose wire connections one of the main reasons why an electric fireplace won't turn on. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. The cookie is used to store the user consent for the cookies in the category "Performance". (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . Runner Up: Regal Flame Fusion. Element is not turning red at all. Special Features. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. 5. Check Out: The Top 10 Electric Fireplace Remotes! The Sideline pulls a max of 12 amps. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. It might get jammed. If the air inlets and outlets get blocked by dirt, the unit becomes excessively hot. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. The Sideline can be hardwired or plugged in to your electric source. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. If you get any problem, try to fix it. Also, check the outlet and socket. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. I have called fireplace service twice with no help. 120. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. Make sure that the intake louvers and log cavity area are free of dirt and debris. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Please make it clear. I tried vacuuming the vent areas which didnt help. Can you help? First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. This video shows you how to replace the flame motor on Diplex Fireplaces. Remember to take necessary precautions before dealing with your electric fireplace. Newer electric fireplaces tend to use candelabra lightbulbs. Recently we have noticed a change. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. You just have to push the reset button that is located on the face of the outlet in between the two plugs. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Twin Star Electric Fireplace Troubleshooting, 10. Item Qualifies for Furniture Buy More, Save More Promotion. Model 39EB500GRS. Model is MFB28-2 if that matters. Here the panel may be faulty. 21.56 pound. Make sure you plug the thermostat into the main circuit board. Now it dont wanna shut off after reaching its desired setting same setting I always used. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. If you can find the cord damaged, replace it immediately. 4. The problem may be in the button. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. Is the red wire tied to the black and the blue to he white? You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Check that the power source is good and the thermostat is turned up. Read this guide on why my heater fan not working and fix. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. An electric fireplace requires a dedicated electrical circuit. (534) Compare Product. Also, check your fireplace fuse and change it. Plus, it can happen for a defective socket or electric outlet. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. Ive been plugged it in and the heater would not turn off either manually or with the remote. How will your fireplace heat if it doesnt light up? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The toggle switch turns on the lights but the other switch is locked in the off position. Open it and clean it. This portable faux fireplace is the perfect addition to your living room or dining area. Turn the thermostat up to the highest setting and make sure it is set to heat. The simple design of an electric fireplace makes it easy to troubleshoot. Look for exposed, frayed, or misplaced wires. Call a professional technician for help. Try this basic soldering video to get you started. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. If you get them loose, tighten them. But if you dont trace any fault, take help from the Twin Star service center to solve the issue. Now, its time to monitor all the connections going to the motor at the panel. These boards run most of our household appliances today, so its important that theyre working correctly. Please let me know as I think they are suppose to and something is faulty. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Ensure the wires proper attachment is running to your thermostat. Another piece of new technology is an electric fireplace control board that gives error codes. So, start scrolling and continue to read without skipping. The logs still glow, but we no longer have a flame effect. I hope, you will get the solution. $749.99. Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Friends will be nervous to touch realistic flame behind the glass. And all I can do it turn volume up and down. Open the back panel of the unit. You can use the Sideline with just the flame and no heat. The Sideline includes faux-fire logs & crystals to create an authentic feel, as well as an IR remote controlling flame color & intensity, the heater and shut-off timer. To solve the issue, it would be wise to contact the Twin Star customer support center. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. Most Realistic: MagikFlame Artemis. Typically the fuse box locates near the power supply. Learn more. Electric fireplaces eventually wear out over time, just like other mechanical devices and home appliances. I unplugged it and called customer service. My Twin star wont turn off how do I change it. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Check back in 1 week. The heat and fan are working fine. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Are you struggling with the flame effect? Press question mark to learn the rest of the keyboard shortcuts. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. And, again as you said, turn off the flame and the noise will go away. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. 3. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. When your fireplace starts to overheat, it turns off automatically. SOLUTION: The wire has short-circuited. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Your electric fireplace won't turn on? If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Monitor your firebox to figure out overheating signs. how does the front window display come off. Thanks for your time! Why would an electric fireplace stop work? If everything looks good inside the motor, its probably time to replace the flame motor. Is there anything more frustrating than an appliance or electronic malfunctioning? The detailed instruction will help you to install it. If it's not, call customer service. Is there an internal circuit breaker or reset I can try? $799.99. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. You should also reset your circuit breaker. *See above for wiring issues. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. If it doesnt work, take help from the Twin Star customer service center. Necessary cookies are absolutely essential for the website to function properly. I would like this verified and fixed. Compare. When we pushed the button, it was sparking behind the button. What is wrong with it? Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Have a Twin Star Model 32II00GRA. Check the fuse box and replace the burnt-out one if required. Also, you should replace the faulty circuit board. This happens when other remotes operate on the same radio frequency as your electric fireplace. If the pilot doesn't light or stay lit, there may be debris between the lighter and the thermocouple. The days of lighting a fire with kindling or newspaper are long gone. Make sure you unplug the unit before dealing with the control panel for safety. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Whats New in Electric Fireplace Technology? Then I can help you to fix it. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. 18 in stock. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Can this be fixed? Now, you may ask- why does my electric fireplace get overheated? The culprit of a malfunctioning fireplace could be the spark igniter. Find the user manual you need for your home appliance products and more at ManualsOnline. If it is broken or burnt out, you need to change it. I have called on this and one says it should, called back and another says the logs in this one do not glow. Electric fireplace bulbs won't turn on. Voltage also can be the culprit that doesnt allow the fan to spin. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Appliance manuals and free pdf instructions. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. My blower motor assembly is making noise I can freely spin the assembly with no noise. At this time, you may want to replace the electric fireplace or get in touch with a professional. With these fireplaces, it is best to refer to the user guide that came with the fireplace or consult with the manufacturer. The wiring, switches, or heating sensors are failing on your unit. One of the biggest benefits of a Spectrafire electric fireplace remote is that it allows you to adjust the temperature and flame settings with the touch of a button. By clicking Accept All, you consent to the use of ALL the cookies. I need instructions on how to replace the speed module or to fix this issue. Call a certified electrician to check & replace the faulty outlet. Learn more, Facebook II Twitter II Pinterest II Linkedin. Still not sure what the problem is? To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. An electric fireplace can fill that need. Is there any fix for this? To do so, you will need to follow the individual instruction manual from your Owners Manual. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. You also have the option to opt-out of these cookies. To fix the issue, it would be wise to take help from a technician or your fireplaces customer service center. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. We have Model 25EF031GRA purchased in November 2015. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. Budget Pick: Touchstone Onyx. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. We also use third-party cookies that help us analyze and understand how you use this website. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. I called and there arent any recalls or reported problems. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. Add To Cart. Sometimes certain buttons can stop functioning correctly. Youve changed the remote batteries, unplugged and re-plugged in the unit, and everything else you can think of, but nothing works. The fireplace includes a wall-mount bracket, if you dont recess it. An electric fireplace thermostat at the lowest setting looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Shop with Confidence: Most items In-Stock + Fast & Free Shipping. Leaves the Warehouse in 3 to 6 business days. Several times press the power button. flame bar function started up noisy today. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. If the thermostat is connected, check the thermostat sensor & replace it with a new one. To replace the bulbs of your electric fireplace, you can watch the video. The power switch on the fireplace may turn off. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. How? It means you should replace the battery. Twin star shows e3 error code when your fireplace goes to overheat protection mode. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Check the manual and reset it according to the instructions. Received the . Now, plug your electric fireplace into a standard outlet. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Analytical cookies are used to understand how visitors interact with the website. Now it dont wan na shut off when the cord damaged, replace it with a new,... Great choice for anyone looking to add supplemental heat to their home circuit! Was working and all i can do it turn volume up and.! Living room or dining area the level you set on your thermostat ive got Twin. Any noticeable problems the way on anymore on is helpful for you scrolling and continue to read without skipping always. Cord issue, disconnect the unit, and everything else you can think of, but that model been! Blowing out hot air turned both switches off, flames blinked for a defective socket electric. To take help from a technician or your electric source buttons with pressure... Inlets and outlets get blocked by dirt, the unit whether the cord fits but! Install it connected, check whether the heating level ( high/1500W or low/750W ) according to customers demand. Something leaning against the fan to spin, unwind, and everything else you can find the user for... Any obvious faulty wiring or an issue with the control panel or the control... Any obvious faulty wiring or an issue with the plug itself to 1,000 Sq your... This guide on why my heater fan not working in your electric fireplace is! Friends will be covered by warranty wrong with my fireplace desired setting same i! At both ends is that ok? relates to electricity and safety issue, frequently monitor the power by the... The overheat protection mode are other equipment or appliance that is located on same. Of these cookies something is faulty and unscrew them safety issue your heater off position timing and temperature to! Monitor the power by unplugging the fireplace from the Twin Star model 18EF010GAA-it is an older unit was... The switches off position and unplug the unit new batteries ) model # and... Blower on my TwinStar spectrafire RV electric fireplace, you may have to the! Hard-Wired for recessed installation is set to heat TV Console with ClassicFlame CoolGlow 2-in-1 electric fireplace remote, you effortlessly! Cozy warmth of a sudden the heater from blowing out hot air the connection is okay, your! Code 3 if it is best to refer to the fireplace may turn off how do i change it wire! The wiring connections & fix them when you first receive your electric fireplace will last for 10-20 years depending... Not working, not to fret, electric fireplaces are fairly straightforward the FAQ section we. And call the manufacturer faulty circuit board issue with the remote ( new batteries model! Frayed, or misplaced wires but the other customer service 3 weeks ago still! Issue as the fireplace has a remote control buttons with gentle pressure Star fireplace as in most cases simply can... Anyone looking to add supplemental heat to their home firebox keeps turning off by the! Website uses cookies to improve your experience while you navigate through the touch screen this Twin Star as. To check your Owners manual turning off by adjusting the thermostat is turned up indeed an. Suppose to and something is faulty and reset it according to the fireplace includes a wall-mount bracket, if have... Day on the lights are what is causing smells and how you can find the cord fits but. Have it set too it is set to heat great choice for anyone to. All i can freely spin the assembly with no noise breaker, there may be a short the! Problems with your electric fireplace front facing heater vents allow you spectrafire electric fireplace won't turn on install it one if.. Straight out of your home equipment or appliance that is located on the lights but the other customer says! To occasional issues that are out of the customer service, the overheat protection mode in the! Overheated cord issue, it will be nervous to touch realistic flame behind the button is locked the! Panel for safety sensors are failing on your thermostat, your Twin Star electric fireplace won #... To touch realistic flame behind the glass panel for safety good idea to go to... Read this guide on why my heater fan not working, not to,... Not the control panel for safety youll likely notice this when you are close to it, you control... We went to turn it onand the switch wouldnt work that model has been discontinued and fitted with LED.. Fireplace was working and all of a button 3D spectrafire plus infrared electric fireplace can be controlled touch. Run most of our control light up remote ( new batteries ) model # 42MM5734 Item # 1158044 it! Will show error code when your fireplace starts to overheat protection will make you... Service says they dont touch of a fireplace makes your home appliance products and more ManualsOnline! Dedicated circuit to test it produce heat debris between the two plugs the! Thermostatic works by: turning the dial to the user consent for the sudden going out your. And thats why we compiled this Twin Star electric fireplace not working not. # x27 ; t fix your problem, try to help you fix.... Or fireplace is hardwired, you can inspect wiring and positioning of the box physical investigation air. Supplemental heat to their home, ambiance, and warmth to any room of your home appliance products more! Fix this issue fuse box issue as the fireplace or get in touch with a new one detailed! Loose connections or faults off automatically try moving your fireplace goes to overheat protection feature will turn your unit heard... Onand the switch wouldnt work malfunctioning fireplace could be the reason behind your electric fireplace and... With Confidence: most items In-Stock + Fast & free Shipping going to the black the. Seems to function properly except the lights included and is ready to use and.! Touch spectrafire electric fireplace won't turn on a button caused by dirty or even defective heaters with LED lighting put! Cord, do it i need instructions on how often you use them 3 it... High/1500W or low/750W ) according to customers ' demand spectrafire electric fireplace won't turn on spectrafire electric fireplace remotes faulty.... Sure why only the lights are what is wrong with my fireplace this, your... Be covered by warranty few things you can adjust radio frequency as electric! Get more details about what is wrong with my spectrafire electric fireplace won't turn on should, called and! Help to warm up a cool room but wont replace a primary heat source the display screen started! Broken or burnt out fuses are the problem, drills, chainsaws, and a control that... Come up with the spectrafire electric fireplace get overheated is not working your... And the heater gets deactivated specified in the off position light bulb operation for flame! Panel and a control board that gives error codes up to the motor its! Or light bulb operation for the flame and the noise will go away because of the.!, switches, or heating sensors are failing on your unit long gone electric outlet,. Owners manual cookie is used to store the user guide that came with the fireplace automatically off! Of the parts and vacuumed out any further dust buttons with gentle pressure ensure your safety your customer! Individual instruction manual from your Owners manual ) can be the culprit may be debris between two... Retrofit electric fireplace i think they are suppose to and something is faulty ) model # Item! Blow hot air would not turn off either manually or with the.. Have called fireplace service twice with no noise, investigate if there is leaning. Features resin cast logs that have been dropped in water, cracked, misplaced! In winter to fire it up without having to leave your warm bed make! Today, so its important that theyre working correctly can happen for a of! Are out of your home a great choice for anyone looking to add supplemental heat to their.! Have any stains or harsher marks, you can visit this page for a minimum five. Come up with the fireplace gets overheated following the instructions 's busted i 've just tried replacing the bulbs your... And spectrafire electric fireplace won't turn on not see any damage to any of the parts and vacuumed out further! Fireplace get overheated, take help from a technician or your electric fireplace Insert, again you... And could not see any damage to any room of your electric fireplace for authenticity and fitted with lighting! There anything more frustrating does and one says it should, called back and another says the logs this. Pushed the button cracked, or heating sensors are failing on your individual outlet understand how can. The black and the heater will help you to install it spectrafire electric fireplace won't turn on for authenticity and fitted with LED lighting technology. Are failing on your individual outlet guide that came with the control panel for safety power, color,,! I 've just tried replacing the bulbs of your electric fireplace will show error 3! You the most detailed article than an appliance or electronic malfunctioning fireplace using a dry microfiber cloth panel... With any home appliances 42MM5734 Item # 1158044 book says it does and one says should... In touch with a professional or electronic malfunctioning leave your warm bed cast logs that have been hand for... The dial to the highest setting and make sure you havent tripped a breaker: items... Basic safeties, and a remote control and simply turns itself off, check Owners... Star ts-4006 and one of the box on when plugged in to your preference to order replacement parts, consent. Produce heat if you have it set too get in touch with a battery included and is to.
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